Last updated: September 2025

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1. Introduction

 

SHOWUP LP (“SHOWUP”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit https://www.showup.gr (the “Website”) or use our services.

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This Privacy Policy applies where SHOWUP acts as a data controller, meaning we determine the purposes and means of processing personal data.

This Policy is part of the Website’s Terms of Use.

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2. Data Controller

 

Data Controller: SHOWUP EE
Address: 31 Mouson Str., 17562 Paleo Faliro, Athens, Greece
VAT Number: EL802561151
G.E.MI.: 178629503000
Email: info@showup.gr

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3. Applicable Law

 

We process personal data in accordance with:

• Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)

• Greek Law 4624/2019

• Applicable ePrivacy legislation

• Other applicable European and international data protection laws

 

4. Personal Data We Collect

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4.1 Data You Provide Directly

Depending on your interaction with SHOWUP, we may collect:

• First and last name

• Email address

• Phone number

• Country

• Postal address

• Professional information

• Account and login details

• Communications you send to us

You are responsible for ensuring that the information you provide is accurate and up to date.

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4.2 Data Collected Automatically

When you use our Website, we may collect:

• IP address

• Device and browser information

• Log files

• Website usage and navigation data

• Cookies and similar technologies

 

4.3 Profile and Activity Data

Where relevant to our services, we may process:

• Public profile information

• Professional or demographic data

• Uploaded content

• Platform-related performance metrics

 

4.4 Communications

Any emails, contact forms, messages, or other correspondence you send to us may be stored and processed.

 

4.5 Children’s Data

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

 

5. Instagram and Platform Data

When you connect or analyze an Instagram Business or Creator account through our services, we may collect limited publicly available data via the Instagram Graph API, including:

• Username

• Profile picture

• Follower count

• Media count

• Public engagement metrics (likes and comments on recent posts)

 

Purpose of Processing

This data is processed exclusively to:

• Estimate reach and engagement rates

• Support influencer marketing analysis

• Provide campaign planning and cost calculations

We do not sell or commercially exploit platform data.

Processing is conducted strictly in accordance with Meta Platform Terms, applicable data protection laws, and contractual obligations.

Depending on the engagement, SHOWUP may act as either data controller or data processor.

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6. Legal Bases for Processing

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We process personal data only where a lawful basis exists, including:

• Contract performance: to provide our services

• Consent: for newsletters, marketing communications, and non-essential cookies

• Legal obligation: compliance with applicable laws

• Legitimate interests: service improvement, security, analytics, fraud prevention

Where processing is based on consent, you may withdraw it at any time.

 

7. How We Use Personal Data

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Personal data may be used to:

• Provide and manage our services

• Communicate with users and clients

• Improve Website functionality and user experience

• Perform analytics and internal research

• Prevent fraud, abuse, and unlawful activity

• Comply with legal obligations

• Defend legal claims

 

8. Cookies and Tracking Technologies

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We use cookies and similar technologies to ensure proper Website functionality and to analyze usage.

• Strictly necessary cookies are always active

• Analytics and marketing cookies are used only with your explicit consent

You can manage your cookie preferences through our cookie banner or browser settings.

Disabling cookies may affect Website functionality.

 

9. Data Sharing and Disclosure

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We may share personal data with:

• Trusted service providers and subprocessors (hosting, analytics, communication tools)

• Professional advisers (lawyers, accountants, insurers)

• Clients, where relevant to the provision of services

• Public authorities, where legally required

• Third parties in the context of corporate restructuring or asset transfers

All recipients are bound by contractual and legal data protection obligations.

 

10. International Data Transfers

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Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards, including:

• Adequacy decisions

• Standard Contractual Clauses

• Other lawful transfer mechanisms under GDPR

 

11. Data Retention

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We retain personal data only for as long as necessary for the purposes described above, including:

• Account and service data: for the duration of the relationship and a reasonable period thereafter

• Marketing data: until consent is withdrawn

• Legal and financial records: as required by law

Data is securely deleted or anonymized when no longer required.

 

12. Data Security

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We implement appropriate technical and organizational measures, including:

• SSL encryption

• Firewalls and access controls

• Restricted access to personal data

• Confidentiality obligations for staff and contractors

No system is entirely secure. Users are responsible for keeping their login credentials confidential.

 

13. Your Rights

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Under GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

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To exercise your rights, contact: info@showup.gr

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).

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14. Third-Party Links

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Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies independently.

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15. Legal Requests

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We may disclose personal data where required by law, court order, or lawful request by competent authorities, or to protect our legal rights.

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16. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Updates take effect upon publication on the Website. Material changes may be communicated via email or Website notice.

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17. Contact

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For any questions regarding this Privacy Policy or data protection matters:

Email: info@showup.gr